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This role will work side by side with our part-time Program Manager to ensure the highest quality of care and operational excellence within our assisted living program. We are seeking an organized, collaborative leader who thrives in a team environment and can partner closely with an existing manager to support residents, staff, and overall program success.

Hours:

This position will work part-time during our standard business hours (9am-5pm Mon-Fri). As the Program Manager, you will also be responsible for sharing the on-call responsibility, as needed, when staffing shortages arise.

Job Description:

Job Title: Program Manager.
Reports To: Residential Coordinator.

Essential Duties and Responsibilities:
Core duties include, but are not limited to:

Coordinate and follow up with all parties involved in residents’ care (phone, care conferences, email)
Manage residents’ schedules and weekly appointments
Supervise and support in-home staff
Train and guide team members in areas such as personal care, aging support, and managing challenging behaviors
Ensure staff attend all required and ongoing training; coordinate certification updates
Maintain compliance with all state and federal regulations, as well as agency policies and procedures
Ensure staff complete assigned duties effectively and on time
Lead team meetings with staff and residents as appropriate
Oversee disciplinary and grievance processes in alignment with agency policy and regulatory requirements
Identify and report signs of abuse, neglect, or financial exploitation according to protocol
Promote person-centered care that respects each resident’s individuality
Oversee fiscal management of the home, including resident funds
Ensure the home environment remains clean, safe, and compliant with regulations
Manage staff schedules and provide regular on-call coverage
Provide direct care support as needed
Perform other duties as assigned by the Residential Coordinator

Training Requirements:

Program Manager Training
Person-Centered Training
Medication Administration Training
Housing Policy & Procedures Training

Core Competencies:

Strong problem-solving and decision-making skills
Excellent organizational and planning abilities
Effective communication and interpersonal skills
Ability to manage sensitive and emotional situations
Strong leadership and team collaboration skills
Ability to maintain confidentiality and professional boundaries
Adaptability in a dynamic work environment
Proficiency with standard business and computer software

Qualifications:

Knowledge of and ability to implement state and federal regulations
At least one year of management experience in personal care services or a related field, or an equivalent combination of education and experience

Benefits:

Paid time off, Sick days, floating holidays
401(k) Plan: Up to 3.5% employer match (eligible after 1,000 hours in first year).
Ongoing support from RNs and managers.
Opportunity to grow with a team that values YOU.

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Apply for Assisted Living Program Manager at Peaceful Living LLC